84. Match the items of List-II with the items of List-I and suggest the correct code:
List-I(Marketing and Business Practices) | List-II (Meaning) |
(a) Customer partnering | (i) Working more closely with customers to add value to their operations. |
(b) Uncovering | (ii) Using data mining and other analytical methods to develop deep insights into customers and how they behave. |
(c) Broadening | (iii) Studying “best practice companies” to improve performance. |
(d) Benchmarking | (iv) Factoring the interests of customers, employees, shareholders, and other stakeholders into the activities of the enterprise. |