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16. Factors which have contributed to the slow progress of arbitration have identified by the National Commission on Labour as
Absence of a simplified procedure to be followed in voluntary arbitration
Absence of recognized unions which could bind workers to common agreements
The fact that in law on appeal was competent against an arbitrator's award
All of the above
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17. Which of the following point is not important for training? 1. Reduction in supervision 2. Reduction in cost 3. Increased stability 4. Convenience in co-ordination 5. Improvement in industrial relations 6. Individual development and growth.
1, 3, 4, 5 and 6
1, 3, 5 and 6
2, 3 and 4
All of these
18. The grievance is affecting one or more individual workers in respect of their conditions of work and not disputes over matters of general applicability to all
Complaint
Claims
Information
Order
19. Job analysis is a systematic procedure for securing and reporting information defining a
Specific Product
Specific Job
Specific Goods or Service
All these
20. Who Said "collective bargaining is a model of fixing the term of employment by means of bargaining between an organized body of employers and employees and or association of employees usually acting through an organised agent.
Sydney and Beatrice Webb
Robert Hoxie
John T. Dunlop
Samuel Gompers
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