Marketing Environment

1:

The four Ps represent the sellers' view of the marketing tools available for influencing buyers. From a buyer's point of view, each marketing tool is designed to deliver a customer benefit. Robert Lauterborn suggested that the sellers' four Ps correspond to the customers' four Cs. The four Cs are ________.

A.

customer focus, cost, convenience, and communication

B.

customer solution, customer cost, convenience, and communication

C.

convenience, control, competition, and cost

D.

competition, cost, convenience, and communication

 

Answer : B

Explanation :

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Option: A

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