Communication - Communication - Section 1

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1. Listening to a lecture is

  • Option : A
  • Explanation :

    Listening to a lecture is information listening because the primary goal is to receive and understand the speaker’s message or content. The listener focuses on absorbing facts, data, or explanations without judgment or emotional involvement. It is the most common type of listening in academic and professional contexts.

    Option A: Information Listening
    Correct. It involves attentive listening to gain knowledge or understand content, typically used during lectures, presentations, and briefings.

    Option B: Evaluative Listening
    Incorrect. This involves judging or analyzing the message, which isn’t the main purpose during a lecture.

    Option C: Emphatic Listening
    Incorrect. Emphatic listening is used to understand and share the speaker's emotions, not commonly applied in lectures.

    Option D: None of these
    Incorrect. One of the options is correct, so this cannot be the right choice.

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2. As a chairman of UPSC while selecting a teacher you should, be

  • Option : D
  • Explanation :

    Selecting a teacher requires more than just reviewing credentials. The chairman must be fair and impartial, judge personality traits like communication skills and patience, and maintain an encouraging environment to bring out the candidate’s best.

    • Option A: fair and impartial
      Important for unbiased decision-making and integrity of the selection process.

    • Option B: able to judge the personality of candidates
      A teacher's personality impacts classroom interaction, so assessing this is essential.

    • Option C: encouraging to those appearing for interview
      Encouragement helps reduce nervousness and brings out true capabilities.

    • Option D: All of these
      Correct. All qualities are necessary for a well-rounded, effective selection process.

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3. Teaching on TV is superior to class room instruction because

  • Option : D
  • Explanation :

    TV teaching offers multiple benefits, such as wider reach, access to top experts, and reusability of recorded content. These advantages make it more versatile and scalable than regular classroom teaching.

    • Option A: very large classes are made possible and thus, it is economically advantageous
      True. A single broadcast can reach thousands of students.

    • Option B: experts for teaching a difficult topic can be arranged and others can benefit from them
      True. Subject matter experts can deliver content across regions.

    • Option C: teaching materials can be filmed for reuse
      True. Reusability makes it cost-effective and consistent.

    • Option D: All of these
      Correct. It combines all the above benefits.

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4. Following are the experimental learning activities adopted by a teacher. Arrange them in cyclic order. (i) Accommodation (ii) Converging (iii) Assimilation (iv) Diverging

  • Option : B
  • Explanation :

    According to Kolb’s experiential learning cycle, the proper order is: Diverging → Assimilation → Converging → Accommodation.

    • Option A: (i), (ii), (iii), (iv)
      Incorrect. The sequence doesn't follow Kolb’s model.

    • Option B: (iv), (iii), (ii), (i)
      Correct. Diverging (feeling + watching), Assimilation (watching + thinking), Converging (thinking + doing), Accommodation (doing + feeling).

    • Option C: (ii), (iii), (iv), (i)
      Incorrect sequence per experiential learning theory.

    • Option D: (iii), (i), (ii), (iv)
      Incorrect. The phases are out of Kolb's order.

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5. Listening is badly affected by

  • Option : D
  • Explanation :

    Listening can be significantly hampered by several factors simultaneously. These include message overload, where too much information overwhelms the listener; high speaking speed, which makes it difficult to process the content; and hearing loss, a physiological issue that directly affects auditory perception. Therefore, all the mentioned factors contribute to poor listening.

    Option A: Message overload – excess of listened material
    Incorrect individually – While this can hinder comprehension due to the cognitive load, it is only one aspect of the broader issue.

    Option B: High speed of speaking
    Incorrect individually – It can reduce understanding, especially if the listener cannot keep pace, but it alone doesn’t cover all possible issues.

    Option C: A sizable hearing loss – physiological problem
    Incorrect individually – This is a physical barrier, but not the sole reason for poor listening.

    Option D: All of the above
    Correct – All three factors together comprehensively explain why listening may be negatively affected.

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