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16. It consists of the message from superior to subordinate
Vertical Communication
Downward Communication
Upward Communication
All of these
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17. 'Grapevine' is a type of
Informal communication
Formal communication
Official created
18. Which approach emerged from the findings of the Hawthorne experiment
Human relation approach
System approach
Behavioral science movement
19. Who developed the functional organization?
Michael E. Porter
Charles Babbage
Taylor
20. An informal communication network among people in an organization that is not officially sanctioned by the organization.
Informal Communication
Grapevine
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