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51. It is the communication that flows both up and down the organization, usually along formal reporting lines.
Vertical Communication
Downward Communication
Lateral/diagonal Communication
All of these
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52. Modern Approach Management Theories names
Quantitative-Operation research
Contingency approach
System approach
53. Who propounded the theory X and theory Y?
McGregor
Mayo
Taylor
Chris Argyris
54. The communication that takes place through facial expression, body position, eye contact, and other facial expression is
Oral or verbal Communication
Written Communication
Non verbal Communication
55. The following are the elements of control
Authority and knowledge
Guidance and direction
Constraint and restraint
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