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16. Strategic IS planning should develop a blueprint for information technology in a company that specifies a technology platform applications portfolio, data resources, and IT organization structure is
business systems planning
critical success factors
application
information technology architecture
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17. Planning teams simulate the role of information technology in various hypothetical business situation is
planning for competitive advantage
scenario approach
end user involvement
change management
18. Includes acquisition testing, training and conversion to a new system
computer industry
implementation process
hardware
software
19. Performance, cost, reliability, technology, and ergonomics are examples of
20. Maintenance, conversion, training and business position are examples. Select one answer
IS service
end user resistance
conversion methods
system testing
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