UGM June 2019 Q52

0. The technology advancements in the banking sector posed a challenge for the old players in the industry. The public sector banks lagged in modernization because of the traditional and bureaucratic banking norms that were in force. In the face of competition, public sector banks had to hire new talent and keep an open mind about evolving norms as per the market requirements. Which of the following analysis/methods can help banks to identify jobs and duties of employees as well as what kinds of people to hire for different jobs?

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