UGC NET COMMERCE November 2017(Paper-II) Q27

0. Which one of the following statements is true according to VALS framework of psychographic segmentation?

  • Option : A
  • Explanation : In the United States, lifestyle research has been dominated since 1978 by the VALS system, originally developed by SRI International and now owned and operated by SRI Consulting Business Intelligence (SRIBI). In 1989 VALS was revised to maximize its ability to predict consumer behaviour. The original system grouped consumers based on their attitudes toward social values such as military spending and abortion rights. Research conducted by SRI, Stanford University, and the University of California, Berkeley, found that psychological characteristics with several key demographics were better predictors of consumer behaviour than social values were. The new VALS system, called VALS 2 for a short time but now known again as VALS, has psychology at its core and is therefore known as a psychographic segmentation system. VALS systems for Japan and the United Kingdom have also been developed using the same methodology. The U.S. VALS system places U.S. adult consumers into one of eight segments. The two main dimensions of the framework are primary motivation (the horizontal dimension) and resources (the vertical dimension).
    The SRI premise is that consumers are inspired by one of three primary motivations: ideals, achievements, and self-expression. Consumers who are primarily motivated by ideals are guided by knowledge and principles. Consumers who are primarily motivated by achievement look for products and services that demonstrate success to their peers. Consumers who are primarily motivated by self-expression desire social or physical activity, variety and risk.
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