UGC NET COMMERCE June 2019 Q38
- Option : C
- Explanation : Section 9 of the Consumer Protection Act advocates three-tier redressal of consumer disputes at the national, state and the district levels.
District Consumer Disputes Redressal Forum (DCDRF): These are also known as district forums. These forums are established by the state government in every district to deal with cases of complaints valuing up to Rs.5 lakh. It has the power of a civil court.
State Consumer Disputes Redressal Commission (SCDRC): It is the apex body for consumer redressal in states. It has been established in each state and union territory. State commissions could entertain complaints up to INR 10 million. In rare cases, it has the power to take the cases pending at a District Forum in its own hands.
National Consumer Disputes Redressal Commission (NCDRC): The national commission has been established by the central government. It is the highest forum for consumer disputes Redressal in the country. It can entertain cases where the value of claims exceeds Rs.20 lakh. It has both appellate and revisional jurisdiction.
