UGC NET COMMERCE July 2018 Q50
- A
It refers to an obligation of an individual, firm or institution to account for its activities and accept responsibility for them.
- B
It refers to the process that helps the organization and its employees to link with their external environment through specific activities/functions.
- C
It refers to the science of morals, principles and rules of conduct.
- D
It refers to multiculturism management.
- Option : B
- Explanation : Boundary-Spanning Roles: Katz and Kahn (1966, 172-173, italics original) emphasise that organisations consist of “acts or events... a set of activities” which “constitute the role to be performed”. Aldrich and Herker (1977) identified two types of boundary-spanning functions: information processing and external representation. They consider organisational boundaries as well defined with clear organisational structure, while arguing that it is the boundary-spanning activities that need attention given the amount of information the organisation receives from the external environment. This function of information processing serves the organisational decisionmaking process and therefore the role of boundary spanning is intra-organisational. Another function Aldrich and Herker (1977) investigate is representing the organisation externally in the business environment and the role of boundary spanners is interorganisational.
