| LIST-I | LIST-II |
| (a) Behaviour referent | (i) Wide ranging cultural, structural and personnel strategies |
| (b) Focus of attention for interventions | (ii) Manage climate and culture |
| (c) Conflict handling | (iii) Few |
| (d) Job categories and grades | (iv) Values/mission |
CODES
| (a) | (b) | (c) | (d) | |
| 1 | (i) | (ii) | (iv) | (iii) |
| 2 | (iii) | (i) | (ii) | (iv) |
| 3 | (iv) | (i) | (ii) | (iii) |
| 4 | (iv) | (ii) | (i) | (iii) |