Manag., November-2017 – Q13
0. Which one of the following is a facility to file anonymous complaints?
- Option : C
- Explanation : Gripe Box: The gripe box is a facility to file anonymous complaints about the various causes of discontent and dissatisfaction in the organization. A gripe box may be kept at prominent locations in the factory for lodging anonymous complaints pertaining to any aspect relating to work. It is different from the suggestion scheme that may be in vogue in a company. In this case, anonymity is assured and there is no reward or punishment. Since the complainant need not reveal his identity, he can express his feelings of injustice or discontent frankly, and without any fear of victimization.
