Manag., July-2016-Q6
- Option : C
- Explanation : Perceptual Defense: It is the tool used by the perceiver to deal with conflicting data and conflicting messages, Defense mechanisms
including denial - modification in the data, modification in the perception.
> Justification of personal attitude belief in spite of data received.
> One defense mechanism worth mentioning is projection. One interprets the behavior of the other in accordance with their own beliefs and behavior.
> Contextual dimensions influence of the interpretation of the stimuli.
> Contextual factors like interpersonal context, organizational context and the background of the person are worth considering.
