Manag., December-2019 – Q23
- Option : B
- Explanation : Barriers in communication
Semantic Barriers: Misund understanding between the sender and receiver arising due to the different meanings of words, and other symbols used in communication.
Badly expressed message
Faulty translations
Unclarified assumptions
Specialist language
Emotional/Psychological Barriers: Psychological state such as opinions, attitudes, status consciousness, emotions, etc. of a person that deeply affects the ability to communicate.
Premature evaluation
Inadequate attention
Loss by transmission and poor retention
Undue reliance on the written word
Distrust of communicator
Failure to communicate
Organisational Barriers: Obstacles in the flow of information among the employees that might result in a commercial failure of an organization.
Organizational policy
Organisational rules and regulations
Status relationships
Complexity in organisational structure
Fear of challenge to authority
Insistence on proper channel
Lack of confidence in subordinates
Ignoring communication
Lack of time
Lack of awareness.
