6Dec19 evening Q18
0. Which of the following will help overcome communication barriers?
- Option : A
- Explanation : Lack of good listening skills is a communication barrier. Listening intently or with focus ensures that no message is missed which is crucial to communication process. Semantic noise refers to ambiguity in words, sentences or symbols which disturbs the transmission of the message and interferes with the interpretation of the message. It is a communication barrier which must be taken care of and not be neglected. Top down command structure (hierarchy) hampers the smooth flow of communication. Information often is filtered as it moves up and down the chain of command, watering down the message or changing the nature of the information. Use of cliched idioms is a communication barrier as it makes the audience squirm and shifts focus.
