5Dec19 FS Q6
0. Match the following types of communication with their distinguishing examples
| Set I (Types of Communication) | Set II (Types of Example) | ||
| (A) | Formal Communication | (i) | Government agencies |
| (B) | Informal Communication | (ii) | Circular |
| (C) | Outward communication | (iii) | Memos |
| (D) | Inward Communication | (iv) | Group chain |
- Option : A
- Explanation : (A)-(iii), (B)-(iv), (C)-(i), (D)-(ii) Formal communication is smooth, orderly, accurate and timely flow of information through official channels along officially recognized positions; memo or memorandum is official communication serving as a reminder or giving some instruction. Communication with the outside world including government agencies, media, etc., is called outward communication. Informal Communication is casual, spontaneous, unofficial exchange between two or more persons; which travels in the form of group chain. Inward communication includes all the information received by the organisation from external agencies; it travels in a circular channel inside.
