2 DEC SS Q.4
- Option : C
- Explanation : Redundancy refers to messages which convey highly predictable information to the receiver. Proper employment of redundancy instils feel good factor in the receiver/audience and makes communication effective. Quick/immediate feedback propels the communication process forward. Non-verbal cues, ifused appropriately, increase clarity, trust and interest in the verbal presentation. On the other hand, over-emphasis on certain words, excessive use of technical terms (gobbledygook) and ignoring!sidelining! overlooking student criticism are barriers to good communication.
