Manag., January-2017-Q11
- Option : C
- Explanation : The Five-Step Training and Development Process : Training programs consist of five steps:
1. The first, or needs analysis step, identifies the specific job performance skills needed, assesses, the prospective trainees’ skills, and develops specific, measurable knowledge and performance objectives based on any deficiencies.
2. In the second step, instructional design, you decide on, compile and produce the training program content, including workbooks, exercises, and activities.
3. There may be a third, validation step, in which the bugs are worked out of the training program by presenting it to a small representative audience.
4. The fourth step is to implement the program, by actually training the targeted employee group.
5. Fifth is an evaluation step, in which management assesses the program’s successes or failures.
