Manag., December-2019 – Q24
- A
Prospecting, approach, pre-approach, presentation, overcoming objections, follow-up, closing
- B
Pre-approach, approach, prospecting, presentation, overcoming objections, follow-up, closing
- C
Prospecting, pre-approach, approach, presentation, overcoming objections, closing, follow-up
- D
Approach, prospecting, pre-approach, overcoming objections, presentation, closing, follow-up
- Option : C
- Explanation : The specific activities involved in the selling process vary among salespeople and selling situations. No two salespeople use exactly the same selling methods. Nonetheless, many salespeople move through a general selling process as they sell products. This process consists of seven steps: prospecting, approach, approach, making the presentation, overcoming objections, closing the sale, and following up.
