UGC NET COMMERCE December 2018 Q20

0. Given below are two statements, one labelled as Assertion (A) and the other labelled as Reason (R). Read the statements and choose the correct answer using the code given below.
Assertion (A): Databases assist in market segmentation, especially behavioural segmentation such as developing loyalty segments.
Reason (R): Customer Relationship Management (CRM) databases have become an asset for the analysis of customer behaviour.

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