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26june2019 paper1 Q27

27A customer writes to a bank, ‘Kindly send me a statement of my transactions in my savings bank account ‘A’ during the last three months”. In terms of communication it will be called:
  • Option : B
  • Explanation : This is clearly the first point of communication or a message, not a feed back of any delivered message. Input and output figure in "Man-machine interaction"; man talking to computers with programs, applications and drivers assigning them work to be done (input) and they, responding with solutions (output).
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