JUNE 2013 - Paper 2

6:  

The form of learning in which people acquire new behaviours by systematically observing the rewards and punishments given to others is known as

A.

Operant conditioning

B.

Positive reinforcement

C.

Modelling

D.

Law of effect

 
 

Option: C

Explanation :

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7:  
Diffusion of routine information takes place through
A.

Downward Communication

B.

Upward Communication

C.

Horizontal Communication

D.

External Communication

 
 

Option: A

Explanation :

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8:  
An integrated group of activities to bring about a change is known as
A.

Organisation development

B.

Interventions

C.

OCTAPACE

D.

Collaborative culture

 
 

Option: D

Explanation :

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9:  

Match the following

        List - A

           List - B

a. Motivation is a function of fairness in social exchanges.

1. Expectancy Theory

b. People are motivated to behave in ways that produce valued outcomes.

2. Alderfer's ERG Theory

c. Determining specific levels of performance for workers to attain and then striving to attain them.

3. Equity Theory

d. When people are frustrated by their inability to meet needs at the next higher level in the hierarchy, they regress to the next lower category of needs and intensity their desire to gratify these needs.

4. Goal-Setting Theory

 

 

A.

a  b   c   d

1  2   3   4

B.

a  b   c   d

4  3   2   1

C.

a  b   c   d

3  1   4   2

D.

a  b   c   d

3  4   1   2

 
 

Option: D

Explanation :

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10:  

Match the following

        List - A

           List - B

a. Self-efficacy

1. Determining specific levels of performance for workers to attain them.

b. Goal setting

2. The belief that one's efforts will positively influence one's performance.

c. Expectancy

3. People strive to maintain ratio of their own outcomes to their own inputs that are equal to that of those with whom they compare themselves.

d. Equity Theory

4. One's belief about having the capacity to perform a task.

 

A.

a   b   c   d

1   2   3   4

 

B.

a   b   c   d

4   1   2   3

C.

a   b   c   d

3   4   1   2

D.

a   b   c   d

2   3   4   1

 
 

Option: C

Explanation :

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