Classical

June 2015 - Paper 3

11:  

The conflict process usually has ___________.

A.

Three stages

B.

Four stages

C.

Five stages

D.

Seven stages

 
 

Option: C

Explanation :


12:  

The ___________ proposes that the effective group performance depends on the proper match between the leader's style and the degree to which the situation gives the leader control.

A.

Behavioral approach

B.

Fiedler contingency model

C.

Leader - member exchange theory

D.

Trait Approach

 
 

Option: B

Explanation :


13:  

___________ is a process of system wide change, designed to make an organization more adaptive.

A.

Change Management

B.

Refreezing

C.

Business Process Reengineering

D.

Organization Development

 
 

Option: D

Explanation :


14:  

___________ is a profile of job holders department-wise and offers a snapshot of who will replace if there is a job opening.

A.

Career plan

B.

Replacement chart

C.

Promotion graph

D.

Selection plan

 
 

Option: B

Explanation :


15:  

Following steps are undertaken for developing a workforce score card.

(a) Identify critical and carefully defined outcome measures.

(b) Translate the measures into specific actions and outcomes.

(c) Identify high and low performing employees.

(d) Develop and communicate detailed description of what is expected.

(e) Develop supporting HRM and measurement systems.

What is the correct chronological order of these steps?

A.

(a), (b), (c), (d)

B.

(a), (b), (d), (c)

C.

(a), (b), (d), (e)

D.

(a), (c), (d), (e)

 
 

Option: B

Explanation :




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